Key Points of the Terms & Conditions
A quick overview of what is covered in these Terms & Conditions
Account Registration & Eligibility
Find out who can open an account on Eonkick, including age restrictions and identity verification requirements.
Deposit & Withdrawal Rules
Details on payment limits, processing times, and withdrawal conditions.
Bonus & Promotion Terms
Wagering requirements and terms for the welcome bonus, free spins, and other offers.
Security & Fair Play
Restrictions and measures relating to fraud, multi-accounting, and unfair conduct.
Dispute Resolution Process
Find out how to submit a complaint if something goes wrong and how we will resolve it.
Responsible Gaming Policy
Rules on setting gaming limits, self-exclusion, and addiction prevention.
Welcome to Eonkick. These Terms & Conditions ("Terms") apply to your use of the Eonkick platform and all its services. By visiting the website, creating an account, or using any of our services, you are considered to have agreed to these Terms.
Eonkick is an internationally licensed online gaming platform built specifically for Bangladeshi users. We are committed to providing a safe, transparent, and responsible gaming environment.
These Terms & Conditions are written in English for your convenience. However, in the event of any dispute, the English version shall prevail. The Terms may be updated at any time; continued use of the platform after any changes constitutes acceptance of the revised Terms.
To register and use Eonkick's services, you must meet the following requirements:
- Age: You must be at least 18 years old to register. Registrations from users under 18 are strictly prohibited.
- ID: Identity verification may be required using a national ID, passport, or driving licence.
- One account: Each person may only register one account. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.
- Accurate Information: All information provided at registration must be accurate, complete, and up to date.
- Legal Capacity: You must have the legal capacity to enter into a binding agreement.
You are solely responsible for the security of your Eonkick account. Never share your password or login credentials with anyone.
✅ Your Responsibilities
- Use a strong password
- Keep your login credentials secure
- Report any suspected unauthorized access immediately
- Keep your account information up to date
- Ensure you log out from any public device
❌ What Is Not Allowed
- Allowing a third party to use your account
- Accessing another user's account
- Registering with false information
- Operating multiple accounts
- Selling or transferring your account
Eonkick will not be held liable for any loss resulting from unauthorized access if you fail to keep your login credentials properly secured.
Eonkick supports payments through various mobile banking services including Mobile Banking, Nagad, and Rocket. Please keep the following payment rules in mind:
Deposit
- The minimum deposit amount varies by payment method and will be stated on the payments page.
- Deposits are usually instant. If there's a delay, please wait 30 minutes before contacting support.
- Deposits must be made only from a payment account registered in your own name.
Withdrawal
- Withdrawal requests are typically processed within 1–24 hours.
- KYC verification must be completed before your first withdrawal.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Withdrawing while a bonus is active may result in the bonus being cancelled.
The general terms applicable to Eonkick's various bonuses and promotional offers are outlined below. Specific terms for each bonus can be found on the relevant promotion page.
- Wagering Requirements: Most bonuses require a specified wagering amount before withdrawal. Typically, you need to wager 20x–40x the bonus amount.
- Time Limit: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
- Game Limits: Some bonuses are only valid for use on specific games. Using them on other games may result in the bonus being forfeited.
- Withdrawal Limits: A maximum withdrawable amount from bonus winnings may apply.
- Prohibited misuse: Attempting to manipulate the bonus system may result in forfeiture of the bonus and any associated winnings.
All games on Eonkick are tested by independent third-party organizations and use certified RNG (Random Number Generator) technology, meaning every outcome is entirely random and not predetermined.
- RTP (Return to Player) details for all games are available on the respective game pages.
- If a technical error causes the outcome of any game to be uncertain, that round will be considered void.
- If a game is interrupted due to a lost internet connection, the server record will be considered final.
- Exploiting any software bug or glitch to gain an unfair advantage is strictly prohibited.
The following actions are strictly prohibited to protect the integrity and security of the Eonkick platform:
- Creating multiple accounts (multi-accounting)
- Using bots or automated software
- Attempting to hack or manipulate the platform's systems
- Stealing another user's information
- Using fraudulent payment details
- Bonus System Abuse
- Money laundering or illegal transfer of funds
- Threatening or harassing other players
- Using a false identity
- Accessing the platform via VPN from a restricted region
Eonkick collects, stores, and uses your personal information in accordance with our Privacy Policy We do not sell your information to third parties.
- Your information is protected with 256-bit SSL encryption.
- Documents collected for KYC verification are stored on secure servers.
- No information is shared with any authority unless legally required.
- Even after account closure, certain information may be retained for a specified period to meet legal requirements.
For your data rights and further information, please visit our Privacy Policy Read .
Eonkick believes gaming is a form of entertainment, not a source of income. We care about the mental and financial well-being of every player, which is why we offer the following tools:
Deposit Limit
Set your own daily, weekly, or monthly deposit limits.
Take a Break
Pause your account for anywhere between 24 hours and 6 weeks.
Self-Exclusion
Request a permanent closure of your account.
Session Time Limit
Set your own maximum time limit for each gaming session.
For more information on responsible gaming, please visit our Responsible Play View page.
Eonkick reserves the right to suspend or close any account without prior notice under the following circumstances:
- Any violation of these Terms
- Evidence of fraudulent or dishonest conduct
- Failure to cooperate with the KYC verification process
- Direction from legal or regulatory authorities
- Long-inactive accounts (over 12 months)
You may also request account closure at any time through our support team. If you have a valid balance, you will be given the opportunity to withdraw it before the account is closed.
If you experience any issue or dispute with Eonkick, please follow the steps below:
Contact Live Support
Please contact our 24/7 live chat support first. Most issues are resolved at this stage.
Formal Complaint
If your issue is not resolved via live support, please submit a detailed complaint by email. We will respond within 72 hours.
External Arbitration
If both parties are not satisfied, the dispute may be referred to an independent regulatory body for resolution.
Eonkick reserves the right to modify, amend, or update these Terms & Conditions at any time. For significant changes, we will notify you via your registered email or display an announcement on the platform.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
- If you do not agree to the updated terms, please request account closure.
- The most current terms & conditions will always be available on this page.
If you have any questions about these Terms, please contact our support team: [email protected]
Now Join Eonkick and start playing
Finished reading the terms? Go ahead and register now to claim your welcome bonus.
By registering, you agree to these Terms & Conditions and In the Privacy Policy By continuing, you agree. For users aged 18+ only.