How we protect your data
The Key Pillars of Eonkick's Privacy Policy at a Glance
End-to-end encryption
All your personal and financial data is encrypted with 256-bit SSL technology, keeping it out of reach of hackers.
No Sale to Third Parties
Eonkick never sells your data to advertisers or third parties. Your information is used solely to improve our services.
Full Transparency
What data is collected and why — everything is clearly stated in this Policy. There is nothing hidden.
Your control
You have the right to view, correct, and delete your personal data. Submit a request to support at any time.
Cookie controls
We use cookies to improve our services. You can manage your cookie preferences at any time through your browser settings.
International standards
Eonkick follows international data protection standards and applies GDPR-inspired policies to safeguard your privacy.
Welcome to Eonkick. This Privacy Policy ("Policy") explains what information we collect when you use the Eonkick platform, how that information is used, and the steps we take to keep it secure. This Policy applies to all Eonkick services, websites, and mobile apps.
We are glad you are taking the time to read our Privacy Policy — it is the most important step you can take. Eonkick believes every user has the right to know what happens with their data. That is why this Policy is written in clear, plain language.
This Policy may be updated at any time. When changes occur, the date at the top of the page will be updated, and you will be notified by email for any significant changes. We recommend checking this page regularly.
Eonkick collects only the information necessary to provide our services. We do not ask for anything beyond what is required. Below is a detailed list of the data we collect:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Account verification & KYC |
| Contact Information | Email, phone number | Account management & support |
| Financial information | Mobile banking number | Payment Processing |
| Identification Document | NID, passport copy | Age & Identity Verification |
| Device Information | IP address, device model | Security & Fraud Prevention |
| Usage Data | Gaming history, login time | Service improvement & responsible gaming |
Collected data is used solely for the purposes listed below. eonkick never uses your information for anything else:
- Creating and managing your account
- Processing payments
- Complete KYC verification
- Providing customer service and support
- Managing bonuses and promotions
- Preventing fraud and money laundering
- Meeting legal obligations
- Improving service quality
- Ensuring Responsible Gaming
- Sending relevant notifications
If you'd prefer not to receive promotional emails or SMS from us, you can opt out at any time from your account settings.
Eonkick uses industry-leading technology to protect your data. Our security infrastructure is built across multiple layers:
SSL/TLS 256-bit
All data transmissions are encrypted
Two-Factor Authentication
Secure your account with 2FA
Secure Server
Stored in ISO-certified data centers
Fraud Monitoring
24/7 automated suspicious activity detection
If you still believe your account has been accessed without authorization, contact support immediately and change your password.
Eonkick uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential cookies | Login sessions, security | Deleted at end of session |
| Functional cookies | Saving language and preference settings | 1 Year |
| Analytics Cookies | Understanding user behavior | 6 Months |
| Security Cookies | Fraud & Bot Detection | 30 Days |
Eonkick retains your data only for as long as necessary. All data is kept while your account is active. After account closure, certain data may be retained for the following reasons:
- Legal obligations: To comply with AML and other legal requirements, transaction records are typically retained for up to 5 years.
- Dispute Resolution: Data related to any ongoing dispute or legal proceeding will be retained until the matter is fully resolved.
- Audit: Certain log data is retained for up to 2 years for internal audit purposes.
After a set period, data is permanently deleted or anonymized so that individuals can no longer be identified.
Eonkick places the highest importance on your right to data privacy. You can exercise the following rights at any time:
Right to Access Data
To find out what data we hold about you, submit a request to our support team. We will provide full details within 30 days.
Right to Correct Data
If any of your information is inaccurate, you can request a correction. Some details can also be updated directly from your account profile.
Right to Delete Data
If you close your account, you may request deletion of all data not subject to legal retention requirements.
Data Portability
You can request a copy of your personal data. Our support team will provide it as soon as possible.
Right to Object to Processing
You may object to the use of your data for specific purposes, particularly for marketing communications.
Eonkick is strictly for individuals aged 18 and above. We do not knowingly collect data from or provide services to minors under any circumstances.
If you become aware that a child or minor is using this platform, please notify our support team immediately. We will take prompt action.
Eonkick may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:
Date updated at the top of the page
The "Last Updated" date on this page will change after each revision.
Email notifications
You will be notified directly at your registered email address about any important changes.
Platform Notifications
After logging in, a notification will appear on screen encouraging you to read the updated policy.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree to the new policy, please request account closure.
For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team. We are always here to help:
[email protected]
Response within 72 hours
Live Chat
Platform Live Chat
Available 24/7
Your privacy matters deeply to us. Thank you for trusting Eonkick. We are committed to handling your data with transparency, fairness, and responsibility at all times.
Play Safe On Eonkick
Enjoy the best gaming experience with your data kept secure. Register now and claim your welcome bonus.
By registering, you agree to our Privacy Policy and Terms & Conditions By agreeing. For 18+ only.